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What's inside: Feature quality, the turing trap, laws of UX, neuro-design principles, aesthetic usability, designing for purpose, and more.
Newsletter • May 24, 2024 • 3 min readHey folks,
Here are the top 10 things I found worth sharing and your UX tip of the week.
Shift from feature quantity to quality.
Introduce experience quality acceptance criteria focused on potential impact that the feature is projected to have on user adoption and satisfaction.
Operationalize quality tagging, sizing estimation, and continuous review during discovery, design, and pre- and post-test implementation.
Select the right quality target by considering user expectations, market analysis, and product strategy alignment.
Read the full article by Luke Anthony Firth.
Why do humans anthropomorphize AI? “As mentioned before, humans assign human traits to inhuman animals and objects so as to understand them through a human lens.” Should we be leaning into this? “No.” See also: The Turing Trap.
If the average human attention span is 8 seconds, leverage these 9 UX metrics to ensure user needs are understand and met quickly. See also: Design Impact formula and 7 steps for UX benchmarking.
“As we’re frantically pushing towards an auto-governed future, we ought to stop and think about our purpose as designers.” Matic Pelcl shared thoughts about how we’re turning designers into factory. See also: “The C-suite, despite giving Design a seat at the table, has failed to engage the craft to create meaningful outcomes at scale.”
Dive into the psychology behind how users behave and interact with digital products in the new book the Laws of UX by Jon Yablonski based on the website.
Which user needs can be solved with the unique capabilities of machine learning? Dig into 7 steps to stay focused on the user when designing with ML with this primer from Jess Holbrook of Google Design.
Jo Ash Sakula breaks down seven neurodesign principles to boost emotional connection and engagement.
“Being prepared isn’t a matter of how much you practice. It’s about knowing that even if you fail, you won’t give up.” Worth a revisit: Redesigning Leadership by John Maeda.
Review the results from Jakob Nielsen’s survey on AI cost-benefit across the economy. "Most UX professionals underestimate the measured productivity gains from current AI tools.”
Creating polished experiences will utilize the aesthetic usability factor which may decrease risk expectation.
Four principles for creating better jobs: use new tools to encourage a sense of purpose, design for values and emotions, keep the work ecosystem in mind, and co-create with employees to build trust. Designing for a sense of purpose by Marta Cuciurean-Zapan.
Thanks for reading!
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Sincerely,
Gerren