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Is it time to transition to new design outputs?
What's inside: Ladder of inference, design accountability, research integration, models, designing for kids, component naming, and more.
Newsletter • March 15, 2024 • 5 min read
Hey folks,
Here are the top 10 things I found worth sharing and your UX tip of the week.
UX tip of the week
Pilot transitioning to these new objects / outputs of design. Whether your organization currently has needs or you want to propose big ideas to them, try moving from:
Digital product interface UI to AI agents.
Software features/flows to AI “skills” (increase the functionality, or ‘skills’, of an AI agent to solve more customer needs).
Wireframes/mockups/prototypes to scenario maps.
Top 10 things worth sharing this week
Leverage the ladder of inference for understanding and deciding how to empower users to process and make decisions.
“The object of our work is making the company’s products and valuable for the people who use them — not design deliverables. It works well within the existing technology, workflow, and normative landscape (aka context-fit). It removes more complexity than it adds to people's lives and jobs (aka net-simplicity).” Thomas Sutton wrote about what design is accountable for.
I concur with AirtimeUX that NPS is dead, and we probably need to transition to something more akin to CSAT and microsurveys.
Nicole Alexandra Michaelis shared thoughts on the future of content design.
Jason Mesut shared how some recent framework critique sessions have stirred some thinking on integration of research work. Related: research skills framework and eight pillars of user research.
Jorge Arango proposed that the future of design is anchored in pragmatic abstraction and in adopting models as the object of design. “Models are ideas about the world — how it might be organized and how it might work. Models describe relationships: parts that make up wholes; structures that bind them; and how parts behave in relation to one another.”
Dive into a practical guide to designing for children and explore how to conduct playful UX research with kids with Annabel Blake. See also: Designing Digital Products for Kids.
“We’re finding that this new crop of AI tools can help supercharge design system efforts across many categories.”Brad Frost shared thoughts about AI and design systems.
Lui Ouriach wrote a component naming manifesto that’s worth a read.
Apple designed an all new design language.
Thanks for reading!
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Sincerely,
Gerren