Trust enables the team to move fast and fix things
What's inside: Gaslighting designers, noteworthy rebrands, firefly model 2, working with PMs, qual vs quant, and more.
Newsletter • October 27, 2023 • 5 min read
Hey folks,
Here are the top 10 things I found worth sharing and your UX tip of the week.
UX tip of the week
Prioritize time to focus on building team trust before 2024.
Whether your moving fast and fixing things as a leader or empowering your team to do the same, there are some great insights to glean from Move Fast and Fix Things by Frances Frei.
"Trust is the foundation of everything. When you trust your team, they can move fast and fix things without having to check with you for permission. When you trust your customers, you can listen to their feedback and make changes quickly. When you trust your stakeholders, you can build alignment and get support for your initiatives.”
"To move fast and fix things, you need to empower your team. Give them the authority to make decisions and take action without having to check with you first.”
Top 10 things worth sharing this week
“’Prove your value. Justify your presence. Demonstrate impact.’ Too many organizations have convinced designers that they’re the problem.” Sara Wachter-Boettcher examines how designers are being gaslit. Bonus: Explore Sara’s recent book Technically Wrong.
Explore noteworthy rebrands by Patreon, Webflow, and Lattice.
Adobe recently launched its Firefly Model 2 which enabled higher quality images, editable vector graphics, customizable design templates, and more. Watch the keynote.
“Starting with business goals doesn’t guarantee any customer value. We might be business-centric and product-led straight into our usual cycles of building the least we can and hoping that we fool customers into thinking it’s good enough.” Debbie Levitt debates starting with customer value or business value.
Julie Zhou provided a must-read cheatsheet for designers on how to work with PMs. See also: how to work with designers.
“Of 15 classifications, Inductive-Operational Definition-Analytical-Classification is clearly qualitative research and Deductive-Construct-Empirical-Scaling is clearly quantitative.” Rebecca Grier offers perspective in the Quant or Qual debate.
Dropbox introduced new tools for the next generation of knowledge work: Dropbox Dash, AI enhancements, web experience redesigned, and an all-in-one video collaboration Studio.
"Once I’ve decided that a bet is worthy, I ask myself these questions: What end do I see here? Does that end leave me in a better place than I’m at right now?” Dan Mall shared 10 principles for a worthy design career. See also: How to Begin by Michael Bungay Stanier.
ChatGPT now has eyes to evaluate images. Adam Fard pressure tested this to see what recommendations it would give to improve the UX of a landing page and dashboard.
Explore free font (Free Faces, Dirtyline, Velvetyne) and product mockup libraries (is.graphics, smartmockups, themockup.club, psdrepo).
Thanks for reading!
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Sincerely,
Gerren